Archive for March, 2009

The best order return experience I’ve ever had

The best order return experience I’ve ever had

  I bought a soap dispenser and refill from Office Depot last week and managed to order the wrong refill.  I stopped by a local store to return the refill ...

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No Comments » March 14, 2009

Treating people like customers, instead of mere recipients of your services: Part 3 of 3

Treating people like customers, instead of mere recipients of your services: Part 3 of 3

Part 3 of 3 in a series on lessons from healthcare providers. View Parts 1 and 2. 3. One of the biggest problems healthcare providers have today is justifying their ...

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2 Comments » March 8, 2009

Treating people like customers, instead of mere recipients of your services: Part 2 of 3

Treating people like customers, instead of mere recipients of your services: Part 2 of 3

Part 2 of 3 in a series on lessons from healthcare providers. Read Parts 1 and 3. 2. After delivering our daughter, the next day our kind nurse suggested that ...

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1 Comment » March 6, 2009

Treating people like customers, instead of mere recipients of your services: Part 1 of 3

Treating people like customers, instead of mere recipients of your services: Part 1 of 3

My wife and I returned home from the hospital yesterday with our new daughter! The Lord has blessed us tremendously. Both are healthy and are doing well. A few business ...

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4 Comments » March 3, 2009
 
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