Archive for the ‘Leadership’ Category
What can you teach me?
About two years ago, I asked a new friend of mine to join me for lunch. I had just celebrated my daughter’s first birthday. Gene Ellerbee had just celebrated his ...
Buying into lies about running late
First off, let me be upfront that I’m often guilty of running late, so what I share here comes from self evaluation. I have committed to solving the problem ...
That’s why we mow the grass
I grew up on a large cattle ranch. We raised Registered Brangus. The best cattle were sold for 10′s of thousands of dollars to ranchers looking to improve the ...
Feeling overwhelmed with tasks? Here’s a 15 min solution.
Feeling overwhelmed, anxious or stressed about all your tasks at work or home? A simple and surprisingly therapeutic solution is to take a few moments and write everything down. I promise it’ll be ...
The ripple effect of company culture
Are you struggling with your team consistently delivering the right sales or service experience to your customers? How do you feel about how your vendors are treated and what they ...
Do your adversaries respect you?
I just finished reading the Personal Memoirs of Ulysses S. Grant, a wonderful, albeit lengthy, account of Grant’s military endeavors. In several scenes I was struck by the respect both sides ...
A quick gauge on relational strength
Wondering how strong a significant relationship at home or work really is? Here’s a quick gauge: How comfortable are you saying difficult things? If you shy or run away from ...
Doing what you can v. Doing what you must
What separates mediocre service from service worth telling others about? Isn’t it doing whatever you can for your customers v. doing what you must? A “must” perspective is inherently limiting and ...
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