Comparison of free versions of Yammer & Chatter

February 14, 2011 by

yammer vs chatter

As a follow-up to my post about how to setup Yammer (or Chatter) for private social networking for groups, I decided to put together a table comparing the features of each free app. I hope it makes the decision a little easier for you.

Yammer.com Chatter.com
Cost Free Free
Sign-up Private domain Private domain
Status updates
Update via email
File sharing
Files type & size Any type up to 100 mb Any type up to 100 mb
File storage Unlimited Depends on # of users
File versioning
File preview  ✓
Follow People & Topics People & Files
Polls & Events
Global search
User profiles
Tag or Topics
Private sub-groups
Analytics
Email alerts
Mobile clients iPhone, iPad, Android, Blackberry & Windows iPhone, iPad, Android & Blackberry
Desktop Apps Mac & Win Mac & Win
3rd party app integration
API Unlimited Yes
Other Notes Paid Enterprise version available Integrates with the salesforce.com CRM

 

Let me know which one you chose and why so other readers can benefit from the information. Also, comment if you think I’ve missed any important features to compare. Thanks.

Posted in: Featured, Reviews, Technology

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  • http://twitter.com/jimpatterson Jim Patterson

    Yammer has File preview and an iPad app.

    • http://www.itsworthnoting.com Levi Smith

      That’s correct. This post was originally published in early 2011 before they had those features and tonight I was updating the post. Just finished and now it reflects those changes and a few others.

    • Sg

      Do you have an updated version of this comparison.

    • http://www.itsworthnoting.com/ Levi Smith

      It was updated last year, but I have not updated this year. I’ll do so soon and will update this comment so you’ll receive a notification. Thanks.

    • Andy Jolls

      Levi, I’m looking for the functionality of a Yammer, but as a back end to a new site I’m thinking about starting as a public but members only community. Do you know of vendors for that space?

    • http://www.itsworthnoting.com/ Levi Smith

      Andy, I’m checking with some colleagues and should have some suggestions for you shortly.

      Levi

    • http://www.itsworthnoting.com Levi Smith

      What about Ning?

    • http://www.itsworthnoting.com/ Levi Smith

      I’ll be posting an update soon.

  • http://www.luna-park.com/blog howard

    Thanks for this comparison… I was following the question on Quora and clicked through. I would be interested in a more subjective comparison, as well, if you have the time to comment. For instance, neither platform seems to have a specific module or interface for project management, task assignment and tracking, true? Do you find that a problem, or is that not an issue for you? How would you express the value and main use cases if you were trying to convince somone of their usefulness?

    • http://www.itsworthnoting.com Levi Smith

      It’s true that neither are designed for project or task management. They’re really private social networks, allowing you to post, reply, share links/files/pics, etc, but only with your team or groups within a team instead of friends/family (facebook), business networks (linkedin) or the public (twitter). Chatter adds the benefit of status updates being generated by the system based on certain changes or triggers on salesforce records and yammer adds the benefit of a great API and third-party integrations.

      Main value I’ve seen for my business (using chatter) and some other organizations/teams I’m a part of (using yammer):
      – it’s easier to follow a conversation among multiple parties seeing a threaded conversation v. a bunch of emails. Email clients can present a threaded view, but not with the same clean look and file/link/pic preview features.
      – it cuts down on email, which saves time and increases productivity. For internal communications, we instruct users to post to chatter/yammer instead of email whenever possible. Recipients can manage a stream much quicker than a list of email messages and can control how they are alerted to messages or receive digests.
      – both feel more like facebook than email and facebook has proven to be a platform that fosters more sharing and engagement than email. Training requirements are minimal and setup is extremely easy.
      – people seem to have remarkable difficulty retrieving old email attachments, searching for old messages, etc. These tools serve as a searchable link/file/pic repository or archive without any additional work. Users find them more functional and easier to use compared to email in that regard.
      – the mobile and iPad versions of both are really good. Yammer has the advantage of allowing you to easily switch between multiple networks. Chatter assumes you only have one chatter network you are a part of.

    • http://www.itsworthnoting.com Levi Smith

      It’s true that neither are designed for project or task management. They’re really private social networks, allowing you to post, reply, share links/files/pics, etc, but only with your team or groups within a team instead of friends/family (facebook), business networks (linkedin) or the public (twitter). Chatter adds the benefit of status updates being generated by the system based on certain changes or triggers on salesforce records and yammer adds the benefit of a great API and third-party integrations.

      Main value I’ve seen for my business (using chatter) and some other organizations/teams I’m a part of (using yammer):
      – it’s easier to follow a conversation among multiple parties seeing a threaded conversation v. a bunch of emails. Emails clients can present a threaded view, but not with the same clean look and file/link/pic preview features.
      – it cuts down on email, which saves time and increases productivity. For internal communications, we instruct users to post to chatter/yammer instead of email whenever possible. Recipients can manage a stream much quicker than a list of email messages and can control how they are alerted to messages or receive digests.
      – both feel more like facebook than email and facebook has proven to be a platform that fosters more sharing and engagement than email. Training requirements are minimal and setup is extremely easy.
      – people seem to have remarkable difficulty retrieving old email attachments, searching for old messages, etc. These tools serve as a searchable link/file/pic repository or archive without any additional work. Users find them more functional and easier to use compared to email in that regard.
      – the mobile and iPad versions of both are really good. Yammer has the advantage of allowing you to easily switch between multiple networks. Chatter assumes you only have one chatter network you are a part of.

  • YoelBA

    As someone who uses Yammer and also had the opportunity to use Chatter as part of Salesforce – Yammer wins hands down for ease of use, simplicity of user interface and overall ability to integrate it into your daily workflow without major disruptions.  

  • Samir Ghosh

    Hi Levi,
    An important distinction between their two approaches is that Chatter can be embedded inside Salesforce.  Users do not need yet more web destinations; they need the capabilities within the apps they already use.  But of course, Chatter is limited to Salesforce.  Thus, you might want to review a third offering, Qontext.com, which provides the best of both — easy social collaboration that can be embedded in any/all applications you use, including Salesforce.
    Samir Ghosh
    VP, Qontext Inc.
    2011 Gartner “Cool Vendor”

  • Vipin Thomas

    Here’s another link for a detailed comparison  of the above vendors woth MangoApps http://securedocs.mangospring.com/feature-comparison/MangoTalk_vs_Yammer_Chatter.pdf

  • PeterBoshka

    Why would you use either Yammer or Chatter, when there are much better free alternatives like Bitrix24 or Asana?

    • http://www.itsworthnoting.com/ Levi Smith

      Thank you for your comment Peter. This post was written a while back when there were limited options. That being said, both yammer and chatter offer free versions and address the primary need of a private social network. The other tools are either broader in scope, which can be overwhelming if unneeded, or excel more at managing files, contacts or projects more than activity updates and discussions.

      Levi