Let’s say you manufacture keyboards. When someone asks what your company does, you respond, “We design and manufacture keyboards.” What if you changed your response to say, “We help people interact with computers.” Suddenly, you have a lot more opportunities in front of you. You can let the creative juices flow and design the next generation of devices that allow people to tell a computer what to do. Be careful of defining your purpose too narrowly. Out of a desire to focus, you might miss what you really do and stifle innovation.
Stories inspire. Rules constrict. Stories are memorable. Rules are very forgettable. You’ve seen them, or maybe you’re part of or are leading one now – an organization that…
I was at a golf tournament a few weeks ago and watched some of the world’s best players work their way around the course. One of the things…
When you hear bad news from your team, whether a mistake or accident, how do you respond? Far too often, we get upset and go down the path…
Yesterday evening I gathered with about thirty thousand of my closest friends at Salesforce’s Dreamforce conference in San Francisco to hear a speech by Bill Clinton. He touched…
A couple days ago, I spent some time with a group of new hires to share the story of how The Karis Group, which I have the pleasure…
1. Go around and say thank you for the work that is routine and rarely praised 2. Deliver a handwritten note of appreciation for who someone is, not…
If you or your colleagues believe you can’t leave work for five days without important responsibilities being neglected, you have a problem. Unfortunately, many employees work hard to make…
Do you spend a lot of time selling, trying to convince everyone that the product or service you offer is needed and of value? Is it wearing you…
