During the past few months, our family has been traveling to and fro through small towns in Texas. Good or bad, I’ve become accustomed to the pleasure of a homemade cappuccino early in the morning. Since my cappuccino maker doesn’t travel easily and these small towns have limited options, we recently decided to give McDonald’s coffee a try. I’ve ordered four coffee drinks on two different occasions now. Three were latte/cappuccino varieties and one was plain drip. The only drink that was prepared correctly was the plain drip, but that was after a ten minute wait for them to brew a pot. The other three drinks were all incorrect. Flavored instead of plain, unsweetened instead of sweetened, etc.. 75% ordering failure rate and I bet the corporate office would consider the 10 minute wait for the one correct order a failure too. I’ll round down and call it a 99%…
Our family visited the Statue of Liberty this past Memorial Day. First off, the monument is impressive and the visit to both Liberty Island and Ellis Island are…
I was speaking with some friends this week about how companies and organizations can be duped by individuals they believe to be one thing, but turn out to be quite another. …
A new WhichWich franchise opened up near our house and we've enjoyed a few sandwiches there (I recommend the buffalo chicken on wheat). I picked up a loyalty punch card…
