Seth Godin, bestselling author, blogger and speaker, let me interrupt his Monday morning to ask a few questions around the intersection of organizational health and culture and themes in his books The Icarus Deception and Linchpin. I think you will find Seth’s ideas and advice thought provoking and practical. Both video and audio of the interview are available below.
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1 Comment
Very inspiring. The bag of M&Ms concept is one that is so simple but everyone can relate to. It illustrates practically how someone like the “shipping guy” can actually make a difference and show care for the customer, despite the common perception that this type of role could make no impact on the end user. Great interview!