I’m leading my company, The Karis Group / Kare360, on a quest in 2010 to become a national leader among small business at how we find, interview and train new hires (“FIT” process). The goal is to become the best in our peer group and to establish The Karis Group as an known, appealing and magnetic employment brand. Why do this? Well, if we don’t have the best people, we won’t have the best company. If we don’t have the best company, we won’t be able to deliver the best products and services. If we don’t make our team better with each hire, at best we idle, at worst we decline compared to our competitors. People are our business and among the things we have to excel at, to be better at than anyone else, is how we find, interview and train new hires. Consider today how strategic you are throughout…
In one of my college English classes, I was given an assignment along with everyone else to write a book review. I was getting good grades on these…
Let’s say you manufacture keyboards. When someone asks what your company does, you respond, “We design and manufacture keyboards.” What if you changed your response to say, “We…
Stories inspire. Rules constrict. Stories are memorable. Rules are very forgettable. You’ve seen them, or maybe you’re part of or are leading one now – an organization that…
I was at a golf tournament a few weeks ago and watched some of the world’s best players work their way around the course. One of the things…
When you hear bad news from your team, whether a mistake or accident, how do you respond? Far too often, we get upset and go down the path…
Yesterday evening I gathered with about thirty thousand of my closest friends at Salesforce’s Dreamforce conference in San Francisco to hear a speech by Bill Clinton. He touched…
A couple days ago, I spent some time with a group of new hires to share the story of how The Karis Group, which I have the pleasure…
1. Go around and say thank you for the work that is routine and rarely praised 2. Deliver a handwritten note of appreciation for who someone is, not…
