If you or your colleagues believe you can’t leave work for five days without important responsibilities being neglected, you have a problem. Unfortunately, many employees work hard to make sure they’re irreplaceable and their companies encourage and support this behavior. The problem is that this suggests both are investing time and energy into developing responsibility silos rather than developing scalable and replicable systems and processes. Make yourself irreplaceable, not by ensuring you’re the only one who can do something, but by repeatedly developing systems and processes that can be executed by others. A healthy company leverages its employees to amplify the effect of its systems and processes. An unhealthy company uses employees as a proxy for systems and processes, so when one of the employees is gone, so is the system and process they represent. This makes it difficult for employees to take time away from work, planned or unplanned, and makes it…
Do you spend a lot of time selling, trying to convince everyone that the product or service you offer is needed and of value? Is it wearing you…
I hear a lot of dreams and ideas from people, from wanting to start a business, family or new career to engaging in community service or launching a…
When you think about what motivates your employees, is money the first and only thing that comes to mind? No. It’s important, but it’s one of several things…
You’ve heard that leaders read and readers lead. It’s an old axiom that’s as true today as it was when it was first spoken. What’s different today is that you can more easily share all the great content you’re consuming if you switch to an eReader like a Kindle, iPad or similar device.
Happy 4th of July! Today, we celebrate the action of a few who decided to do something about an unrepresentative and absentee government. Their actions serve as a…
There are a lot of well qualified and strong character people out there still looking for work. Depending on the locale and industry, there’s some hiring going on…
If you’re like me and spend time traveling for business, you’re happy to find anything that makes the experience a little easier. This is especially true if you…
I’m finishing up People’s Tycoon, a biography on Henry Ford. The book details the story of three motor companies Ford helped start, the last being the only one…
Consumers will increasingly lean towards products and services that are easy to open, setup and assemble because their access to reviews and purchase options continue to expand. If you make the first use of your product or service unnecessarily challenging, consumers will find someone else to purchase from.
