You probably trust most of the people around you. You trust their character, morality and ethics. You would leave them alone with the cash register or let them watch your kids. This is what most of us have in mind when we talk about trust. There is another type of trust that is just as important although rarely distinguished or discussed. Where we frequently lack trust is in someone’s competence. We do not have confidence in their skills or abilities. We are not concerned they would steal or act immorally, but we are worried that they would mishandle the task or responsibility. Whether you are the delegator, or the one being delegated to, we owe it to one other to actually talk through why there may be a lack of trust. Unaddressed, the assumption tends to be that there is a lack of trust in character, morality or ethics. If this…
You see them everywhere. Plaques up on the wall emblazoned with the company mission and values. They are even in many homes, lists of rules, values or platitudes…
If you sit down for an interview and you, as the employer or hiring manager, have all the leverage, you are hiring the wrong people. When you only…
It’s a best practice of countless companies and a recommendation from even more consultants, advisors and the like. Identify the key metrics for success in your business, measure…
Henry Kaestner is a man of deep faith and tremendous success. He is the Chairman, Co-Founder and former CEO of Bandwidth.com, a disruptive telecom start-up that he and…
How often do you hear, “I’m giving one hundred and ten percent!” It’s said with pride. It communicates dedication, focus and drive. We say it about work, school,…
Compromising has a pleasant connotation in most people’s mind. When compromises are reached, we assume parties with differing opinions made concessions and settled in the middle. It is…
I’m a fan of to-do lists. Whether on paper or digital, I find great peace of mind knowing that what I need to do is written down. Marking…
Mark McClain is a friend, dedicated family man and experienced leader and entrepreneur in the Austin, Texas tech scene. Mark serves as CEO of his latest co-founded venture,…
