The next time you’re putting together a presentation, ask yourself whether a slide can be replaced with a picture. If you can get your main point across with a picture instead a chart, bullet point list or block of text, do so. Pictures are engaging and memorable. Charts and text are boring and forgettable. As an example, I used the picture above in a presentation when discussing the perilous path ahead. As I made my case, this image stayed on the screen and really drove home the desired takeaway. I could have used complex charts, long bullet lists and blocks of small text, but my audience would have gotten lost in the supporting evidence instead of focusing on the main point. If a simple picture seems too risky, remember you can always supply the charts and text in a supplementary hand-out. A few tips: Use images that do not require their own…
How often do you find yourself saying, “You misunderstood me”, and getting caught up in a prolonged conversation to explain what you really meant? At best, the frustrating…
How often do you take calls from numbers you do not recognize? How often do you feel obligated to reply to an email simply because someone sent it…
I just finished reading the Personal Memoirs of Ulysses S. Grant, a wonderful, albeit lengthy, account of Grant’s military endeavors. In several scenes I was struck by the respect…
Wondering how strong a significant relationship at home or work really is? Here’s a quick gauge: How comfortable are you saying difficult things? If you shy or run…
I have a lot of conversations about tools that I or others find useful, whether products, books, videos, sites or services. In an effort to condense and consolidate the…
What separates mediocre service from service worth telling others about? Isn’t it doing whatever you can for your customers v. doing what you must? A “must” perspective is inherently…
Every Sunday evening or Monday morning I pause for 5-10 minutes to plan out the week ahead. Over the years I have used a variety of methods, but…
What happens when conflict emerges around you? Do you avoid or ignore it or do you lean in? Regardless of the source or catalyst, the most effective leaders know…
