What happens when conflict emerges around you? Do you avoid or ignore it or do you lean in? Regardless of the source or catalyst, the most effective leaders know that healthy acknowledgement and resolution of conflict is critical for them and their team to keep moving forward. When conflict emerges around you, have a hairpin trigger for acknowledgement and resolution. Lean in to understand the issues and seek to restore genuine peace. Do not let conflict fester or spread. Dealing with it may cost you some time and emotional energy, but both are less costly on the front end than the back.
Late one evening as I drove back into Austin some field lights shinning brightly off the road caught my attention. The location was peculiar. I did not think…
Anyone who has been to Chick-Fil-A and muttered a “thank you” has heard an employee reply, “It’s my pleasure.” Sure, they train and require everyone to say it, but it…
There is a great book written by Stephen M.R. Covey, son of famed productivity author Stephen Covey, entitled The Speed of Trust. Covey argues that the lack of…
Earlier this year I developed a typical sinus infection. The pressure became too much to bear despite all the remedies I tried. In the end, the only thing…
What are your note taking habits when you listen to a speech, sermon, presentation or similar? I find that most people fit into one of three camps. Which…
I’m a productivity junkie. I enjoy finding ways to be more efficient whatever the task. But why? To what end? Think about that question for a moment. Why…
What’s that one thing, whether at work, at home or in a relationship, that you could do that would make all the difference in the world? It lingers…
Looking to give your business a spark this week? Work through the five ideas below with your team. Come up with solutions, implement and then rinse and repeat…
